Dispute Management

If not addressed efficiently, inquiries and disputes over compensation can quickly escalate and distract sales people from achieving their goals.

The Optymyze Dispute Management app streamlines dispute management processes and helps sales organizations to accelerate resolution times. It allows sales people to submit compensation disputes or free-form inquiries during a payroll period, to route them to compensation administrators or higher levels in the sales hierarchy, and to track their progress towards resolution. In addition, the dispute analysis dashboard provides visibility into dispute trends and key dispute metrics.

Improve auditability of disputes and inquiries. Identify common pain points and address them accordingly. Reduce the numbers of disputes over time.